If the item we deliver is faulty, you are legally entitled to a full refund but you must report it to us within 28 days of receipt. Return the item to us intact with all packaging.
If you have received goods and have simply changed your mind about purchasing them, you may return the goods to us and a full credit will be given subject to the following conditions:
- If the item we deliver is faulty, you are legally entitled to a full refund but you must report it to us within 28 days of receipt. Return the item to us intact with all packaging.
- If you have received goods and have simply changed your mind about purchasing them, you may return the goods to us and a full credit will be given subject to the following conditions:
- The goods are returned within 30 days of receipt, and are in a re-saleable condition and in the original packaging.
- You pay the return delivery charges, either using our collection system or by using a method of your own choosing.
- The goods are not customised for you in any way.
